These experiences are widespread. But there are a few common reasons why an account might be deactivated. If you are already an Uber member, you dont need to re-register. If you are already an Uber member, you dont need to re-register. Waiting on "Account on Hold" from Lyft, for how long? - Uber Drivers Forum This also includes trips that are later canceled. If your final fare does not reflect the upfront price you were shown when you requested your trip, see this help article: My fare doesn't reflect the upfront price I was shown. It's possible, but unless the transaction is done in person, it's probably a scam of some sort. Requesting More Than One Uber at a Time: Is it Possible? While some of Uber's guidelines for deactivation are open to interpretation, a good rule of thumb for riders and drivers alike is to always be kind, respectful, and safe when using the app, and to keep personal information up-to-date. Account Hold: Definition, What It Does, and Causes - Investopedia This subreddit has zero corporate influence from any outside entity. A text message containing a confirmation code will be sent to the mobile phone number you provided. Other violations of this type include possession of firearms in the car, using drugs or alcohol in the vehicle, or any kind of fraudulent activity, such as falsifying one's identity, manipulating trip length and fee, or creating dummy accounts. There are 8 references cited in this article, which can be found at the bottom of the page. In some areas, you can even pay for your Uber with cash -- just make sure "Cash" is listed as an option on the method of payment screen! Why the Uber company does not protect us about false accusation? This also includes trips that are later canceled. Repeatedly cancelling a trip after picking up an item but before starting the delivery to the dropoff location. I wanted to do at least one more ride when it was surge. In general, the following may be reasons for losing account access: An account may be kept on hold while the background check is being run, depending on when the driver or delivery person last completed one. So I'm not sure how they can punish the rider unless you show some amazing evidence that you were not on anything. This initial fare would appear as "Pending" on your account. And how to get the Diamond cash bonus, Receipts for trips that you dont recognize, Calls or texts from uber drivers about a pickup when you didnt request a trip. Enjoy! The money is then refunded to the customer. All tip submissions are carefully reviewed before being published. A driver or delivery person can lose access to their account for: A driver or delivery person can lose access to part or all of the Uber platform for ratings that are below a minimum average rating in their city. How come you can blame someone so easily for a complete lie? Tap the Add New Payment icon (a credit card with a plus sign) and enter the credit card number and verification information as requested. Sign into your Uber account, then tap Payment in the main menu. But what exactly are these "certain actions," and how do you avoid them? Scroll down to the Riding with Uber. The accepted payment options in your location are described in this paragraph. Uber Cash and Uber VIP status is available to Basic Card Member only. Offenses that can result in account deactivation include carrying out-of-date vehicle information, disobeying traffic laws, misusing the app through account sharing, and using the app while under the age of 18. You may need to enable Two-Factor Authentication to link your accounts. To use the Driver app or keep an account active, the driver or delivery person must upload required documents and make sure theyre always current and unexpired. Who said that Im drunk driver? Enrollment . David Paul Morris / Bloomberg via Getty Images file. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/01\/Use-Uber-Without-a-Credit-Card-Step-1-Version-2.jpg\/v4-460px-Use-Uber-Without-a-Credit-Card-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/0\/01\/Use-Uber-Without-a-Credit-Card-Step-1-Version-2.jpg\/aid7848444-v4-728px-Use-Uber-Without-a-Credit-Card-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"