There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) Makes viewing intolerable. Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. In a 30 min show I'll have to do this 3-5 times. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. I saw IOS 15.1 be released and assumed they released it on all products, the working TVOS is 15.1 (19J5560d), User profile for user: The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. I haven't yet figured out the exact common factor, but it seems to be occurring with LARGE video files predominantly, not smaller ones (mostly, but not always 4k videos, usually not 1080p videos). karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades. Use HDMI ARC or eARC with your Apple TV 4K - Apple Support Apple may provide or recommend responses as a possible solution based on the information Copyright 2000-2023 M2N Limited E. & O.E. The "bad" ones are consistently bad, good ones always good. 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) Shame on you Apple. Celkins0, User profile for user: Oct 7, 2021 8:38 PM in response to Ccastle84. Also, my picture is slightly glitchy. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). aigars16. David Camps-Campins1, User profile for user: The feature is baked into the latest iOS 13 developer beta. I'm a techy who is particularly fond of Android smartphones. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. Sep 30, 2021 6:59 AM in response to David Camps-Campins1. after updating the iOS, my tv starts going out of time when I AirPlay the sound. and our Sound is "sent" to 3rd generation Apple TV to utilize the optical audio out. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. (I've tried disabling this, but no change in the sync issues). Oct 3, 2021 11:40 AM in response to aigars16. If not, then update the HomePods to 14.5 as well. Audio still out of sync from ATV to home pods. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). Frustrating indeed. 1 Home Entertainment Tech Resource. Apr 28, 2021 8:35 AM in response to ashtv. Audio playback sounds really odd on a surround sound system. Yes, that's happening on my M1 Mac, but not on my Intel Mac.Also, most CBS videos, but not all, appear to demand money to watch, even though I'm subscribed to Paramount+.Both of these symptoms started at the same time for me. Oct 6, 2021 7:15 PM in response to dfried1. Oct 2, 2021 3:04 PM in response to aigars16. I have the same issue although I'm using bose smart speakers within my audio environment. Before this, he worked in the technology field across different industries, including healthcare and education. PLEASE FIX ASAP! After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. Some claim that they were able to play videos without any audio sync issues on the Infuse client. Sound Bar Out Of Sync? Here's How To Fix It - Tech News Today Yes, brutal sync issues with 14.5. A forum where Apple customers help each other with their products. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. Robs1978, User profile for user: The service also helps one organize media from personal collections and online services. Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. I can hear the clicks when moving between app tiles, or opening an app. Is there a software update coming anytime soon? When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. This is happening across all of the live streaming apps. Andy Epprecht, User profile for user: The HomePods may have updated also, if you had them enabled to automatically update. All dolby 5.1 encoding. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Very frustrating. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. Alternatively, one could try turning on the Match Dynamic range and Match Frame Rate settings from the Match content option located under Video and Audio settings. Sep 29, 2021 8:21 PM in response to aigars16. I have the same issue but only if I use airplay to direct the audio to my speakers. Wait until Apple TV downloads the update. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. On iPhone: Tap Continue on the Wireless Audio Sync box. Then we suggest checking the audio settings on your Apple TV. How to set up and use Wireless Audio Sync on Apple TV | iMore It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. This site contains user submitted content, comments and opinions and is for informational purposes This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. Apple TV 4K, The Plex audio sync problems has happened before with the Ultra. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. If this is one app doing it that might be the culprit. Funny thing is so android cast on my Sony TV is working perfectly. User profile for user: It NEVER did this in any earlier OS. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. All on 14.5, after resetting a couple of times. When the test is complete, click Done on your Apple TV or iPhone. Get the best of iMore in your inbox, every day! The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). Been having this exact same problem with my AppleTV 4K and two homepods. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. Agree, sync calibration seems to make it worse than if you didnt do it. If I convert the file to a massive mov it will properly play. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I have tried all of your suggestions without any improvement. 1-800-MY-APPLE, or, Sales and This occurs when using Appletv app on a TCL tv. Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. Sony A80J lip sync issue with new Apple TV 4K. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. My device is set to auto update and is current. After update to tvOS15, sound and audio become more and more out of sync with time. tvOS 14.5 - Homepod Audio sync issues - Apple Community If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. Yep, same here. You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. The audio loss seems to mostly impact more recent video files, but also some older ones. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. ayrtonoc, User profile for user: Not sure if you reset the Apple TV or HomePods or both? JavaScript is disabled. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. SpWargo, call This is absolutely repeatable. That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. The result is oversaturated colors that give skin tones and hair a seemingly You are using an out of date browser. Apple TV tvOS 14.6 stable update should address audio sync issues Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. The audio and video on my TV are out of sync or there's an audio - Sony It is getting really frustrating. Apple may provide or recommend responses as a possible solution based on the information User profile for user: Disable Match Frame Rate, enable Game Mode, or reset all your settings. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Im not sure why this has occurred especially given the cost of two homepods. All of my devices are running 16.1 and everything is on the same Wi-Fi network. On all 4 of my AppleTVs. So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. Is there a fix for this besides pausing, rewinding and playing again..? Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). Apple 4K TVs lip sync audio out of sync - Apple Community We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. PS. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. Using the Wireless Sync tool doesnt help, and even seems to increase the delay between HomePod and TV. This site contains user submitted content, comments and opinions and is for informational purposes Really frustrating that this feature doesn't work. On Apple TV: Click on the Settings app on the Home screen. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. However, Apple TV set-top owners have suffered similar problems in third-party apps. frame matching etc. Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. Apple's update to the 16-inch MacBook Pro adds the M2 Max to an already fantastic notebook, a change to satisfy creators and power users. The problem is that apple took out the option to calibrate all formats for 24hz. frame matching etc. This problem has been present for months but has gotten significantly worse recently. Brand names used in our stories are trademarks of respective companies. Oct 8, 2021 6:36 PM in response to Ccastle84. ayrtonoc, User profile for user: Meighan-Carey, who owns a first-generation Apple TV 4K, conducted a bit of troubleshooting and found that audio can be heard through a pair of connected AirPods. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). provided; every potential issue may involve several factors not detailed in the conversations I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). Although if you reset the Apple TV you would have installed the latest versions of other apps. I had exactly the same issue. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. Here's how the Galaxy S23 compares against the iPhone 14 Pro. Aug 22, 2021 12:06 PM in response to Ccastle84. Vancouver22, User profile for user: (Source 1, 2, 3, 4, 5) Refunds. All are using AAC audio codecs. Oct 5, 2021 6:16 AM in response to dangregory. Complete mess. 78. Sep 30, 2021 3:10 AM in response to Bryantrichar, Same here, i've done a lot of test and this is just shameful. If you love AppleInsider and want to support independent publications, please consider a small donation. User profile for user: Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. 141. Very disapointing. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. A Reddit user highlighted that the tvOS 14.6 beta 2 update addressed the wireless audio sync issues but some users were still facing them on the said tvOS beta version. dangregory, User profile for user: provided; every potential issue may involve several factors not detailed in the conversations Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. only. Very annoying. Apple TV 4K 2021 model audio sync issues - Apple Community There are some shows that appear to be doing this when theyre not, if they are dubbed versions. Thank you for signing up to iMore. Some viewers also experience choppy audio and video during playback on the app. At any time, you can reset and repeat the Wireless Audio Sync test. Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. (I've tried disabling this, but no change in the sync issues). any proposed solutions on the community forums. How to Fix Apple TV Video and Audio Sync Problems May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. I have similar problem. omissions and conduct of any third parties in connection with or related to your use of the site. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. only. Fix? Also a photographer when in the mood. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. Same for me! May 1, 2021 8:39 PM in response to JoppeA. Delay audio sync Samsung Q950T with APPLE TV 4K 2021 Seems the audio sync issue is new since TVOS 14.4 updated to TVOS 14.5 and currently 14.6. You can't hear the test tone when airpods are connected. Major League Soccer's relationship with Apple TV+ could result in a string of soccer documentaries, with the production house behind Netflix's "Drive to Survive" onboard for the effort. All postings and use of the content on this site are subject to the. Play audio in Dolby Atmos or surround sound on your Apple TV - Apple Support, Aug 13, 2021 9:15 PM in response to Ali_E1. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. This means that you wont experience the audio sync issue when watching through the Plex website. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. Apple disclaims any and all liability for the acts, Fix it today, iMessage Not Working iOS 12? quaffle, User profile for user: To start the conversation again, simply Here's how they stack up versus the M1 Max and M1 Pro models. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. I can no longer set the audio output device to be my HomePod stereo pair. For a better experience, please enable JavaScript in your browser before proceeding. Again, this was NOT an issue until my Apple TV updated. Still experiencing audio latency? If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Then, check your audio and video settings, and ensure they're compatible with the content you're watching. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. Your device will automatically restart while installing the updates. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. Brand names used in our stories are trademarks of respective companies. - YouTube Community Skip to main content YouTube Help Sign in Google Help Help. Recalibration does nothing. You will receive a verification email shortly. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. Well, very happy with the sound but very disappointed with the audio lag. Aug 12, 2021 4:25 PM in response to Ccastle84. A forum where Apple customers help each other with their products. Sep 30, 2021 3:56 PM in response to David Camps-Campins1. Spatial Audio Delay with AirPods Pro : r/appletv - reddit What is causing my audio sync issues? - Welcome to the Spectrum Community It may be my imagination, but some channels seem worse than others, but only slightly. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. Notably, some Nvidia Shield TV users are also facing this issue. And starts drifting again. One HomePod mini, AppleTV 4K. I reset everything from scratch. Jul 29, 2014. Fix for Plex audio sync bug on Apple TV, other platforms in works I now have a denon x3700h, to also play ATMOS content as I have those speakers. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Works great for years. I have tried changing TVs, HDMI cables, streaming apps, audio source, etc. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. omissions and conduct of any third parties in connection with or related to your use of the site. Typically I make it a few minutes into a show before it starts. only. Thank you for posting in Apple Support Communities. omissions and conduct of any third parties in connection with or related to your use of the site. Have exactly the same issues with the audio advanced to the picture. Everything was just fine before the 14.5 update and now it's a shambles. I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. Want to know more about us? LG is known for lag/sync issues especially with Dolby audio and 24Hz, it depends on the hardware if your affected or not. This thread leaves me to believe its not just my tv. So this seems to be purely related to the stream being played back from the Apple TV. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. Apple TV 4K (2021) Audio Sync Issues : r/appletv - reddit Reddit and its partners use cookies and similar technologies to provide you with a better experience. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. YouTube TV audio is out of sync with video. This occurs when using The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. Some TVs have an audio sync delay option in the tv settings. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. Those affected can try it as a potential workaround and see if it helps. But the audio constantly slowly unsync's. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. This doesn't typically occur with Disney plus or streaming movies from iTunes. When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. Spectrum TV App audio out of sync today : r/Spectrum

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