Three beeps and a red light means your card wasnt accepted. I add that if you use cash value on a Clipper card, you are limited to a maximum of $300 cash value on the Clipper card. On a successful tag, your Apple Watch will beep, and lights and a Travel OK screen will appear on the machine. Clipper is an all-in-one transit card that keeps track of any passes, and value that you load onto it, while applying all applicable fares, discounts and transfer rules. Your session is about to expire due to inactivity. Enhanced Driver License or an Enhanced ID Card (EDL/ID) applicable to, An original or copy of his or her birth certificate. Cash value and transit passes are not interchangeable. Within each class, there are upgrade sections as well. Our seating options include both Standard (non-window aisle) table options on the upper and lower deck as well as Premium (window aisle) seats. You can add value to your card or make other changes to your Clipper account by using our automated phone service or the Clipper website. Known as the Clipper BayPass, the new passes initially will be distributed to participating students at San Francisco State University, San Jose State University, the University of California's Berkeley campus and Santa Rosa Junior College, and then expanded to include residents of select affordable housing communities managed by MidPen Housing. Choose an Option to Begin Planning Your Trip. Comfort Class is well worth it! - Review of FRS Clipper, Seattle, WA . A single beep and a green light means you paid for your ride. All rights reserved. You must apply for a Youth, Senior or RTC Clipper card to receive applicable discounts on fares. While we dont normally sail over rough waters, occasionally it can be choppy once were underway due to Mother Nature and sudden weather changes in the Salish Sea. No notice, even though they have my email? Children from countries other than the US or Canada will require a passport and possibly a Visa. After we collect payment, we will send you an email confirming this. Add Clipper to your phone before you take-off! Q: Dear Mr. Roadshow, wise Sultan of Stop & Go, Tsar of Transit, Oracle of Offramps: Last December, my wife had a substantial balance on her company transit deduction account. This process may take up to 5 days if you are tagging only on a bus or light-rail vehicle. You may also bring other food onboard, but no outside alcohol may be consumed onboard. Phone. Key Clipper information translated to Spanish. Riders are also able to add enough fare to a paper ticket to exit the station usingadd fare machines located inside the paid area. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Visit clippercard.com and buy online. Visit our Ticket Sales page for information about purchasing Group Tickets or School Sponsored Field Trip tickets. If you set up Auto-Reload for a Caltrain, Muni, VTA or SamTrans monthly pass, we can only automatically reload your new pass from the date your old pass expires to the end of the sales window for that pass. Youth and Senior Clipper cards can be obtained by mail or there are multiple locations across the Bay Area where you can apply and immediately receivea Youth or Senior card (on the Clipper discountswebsite select "Staffed Locations" under "Location Type" for Youth and Senior card services). Getting Started. Your value normally will be available by the first day of the benefit month, but you have to tag your card to a card reader to pick up the value and update your card balance. This is done immediately with credit cards, but it can take up to 10 days if you are using a checking account as your payment method. In Victoria, very limited daily pay parking is available at the terminal and overnight pay parking is available at the Hotel Grand Pacific, which is about a block from the terminal. Clipper cards are accepted on BART, Caltrain, Muni, Santa Clara Valley Transportation Authority, AC Transit and Golden Gate Transit & Ferry. If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. No. Log in to your account to add a Backup Payment method. Use the same ticket when you exit. PDF Clipper Cancellation Form While paper tickets willno longer be available for purchase at stations except SFO, riders are stillable to use the paper tickets they already have to enter andexit through fare gates. All the orders placed on a given day are distributed that night through the Clipper system to built-in devices like fare gates, Clipper readers on train platforms and at ferry terminals, as well as to servers at bus yards. Comfort Class Features priority boarding, a spacious private cabin area on the upper deck, leather seating as well as complimentary snacks and refreshments. Was I supposed to activate it somewhere? 2023 Clipper Vacations. You can travel from SeaTac Airport to Seattle Clipper terminal the following ways: We strongly recommend arriving one hour before departure time for your sailing. Pay With Every rider needs their own digital card (multiple cards can be added toa phone's digital wallet). For a quicker response, we strongly recommend reaching out via our contact us form. Please have your vaccination card or a photo of it ready in the event you are asked to show it. Learn more about using Clipper on your phone. Requires iPhone 8/Apple Watch Series 3 or later. Infants under 1 (<1) are free on the Clipper, but are not provided a seat. What if Im having trouble using my Clipper card at a bike share station? The Salish Sea is world famous for observing a vast array of whales and sealife. We will send an email to confirm that you have updated information in your account. All rights reserved. If you do not hear any beeps or see any lights, your card may be defective or damaged. Free Wi-Fi is available in both our Seattle and Victoria, BC terminal. U.S. Immigration . No input is required. The "A" Fast Pass isavailable on the Clipper card and is valid for a calendar month and lets you take unlimited rides on SFMTA/Muni vehicles and BARTbetween the Embarcadero station to Balboa Park station in San Francisco. Sign up for year-round getaways, special offers, and more. On the cable car, the conductor carries a handheld card reader. Roadshow. 3 1 1 Sponsored by Beverly Hills MD How to: Fix thinning brows. I have loaded a lot of money on a clipper card through the website months ago. I loaded value online, but when I tried to use my card, it wasnt there. Yes. If your card is found to be defective through no fault of your own and you have had it for less than a year, we will replace the defective card and restore your balance free of charge. This might take a few seconds. We work with a highly-vetted portfolio of outstanding hotel partners to offer you great deals on overnight stays. If one does not use the Clipper card for six months, it can be frozen. If you are traveling with a motorized chair, be sure to bring along a charger in case your chair runs out of power during your trip. Seating class changes between Standard and Premium seating will require agent assistance. This page includes How RTC cards work, accessible information, and using Clipper equipment. Monday-Friday 7 a.m. - 7 p.m. Saturday and Sunday 7 a.m. - 4 p.m. custserv@clippercard.com. You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. Am I reloading this wrong online? Clipper Customer Service | bart.gov In person at the AC Transit Customer Service Center. Once one type of value is loaded onto the card, it cannot be converted or exchanged for a different type of value. Once youve activated your Auto-Reload, youll be able to see it in your account. While Clipper is used to pay for BART, it is not a BART product. Select "Transit card" and "Add Clipper card". You can also order value at the same time. Please submit all travel cancellation or change requests through our Contact Us page. This site is protected by Google's invisible reCAPTCHA. Please make sure you have reviewed the ID & Requirements required by the Canadian government prior to arriving at our Seattle terminal. Here are some great resources to check out: For the quickest response, please use our Contact Us page to submit your request. A: Your anger is warranted. Find your service: AC Transit. Our vessel also features one wheelchair accessible bathroom onboard. Contact Clipper Customer Services, not BART,with questions or issues with your Clipper card. Yes. While Clipper processes your cancellation request immediately, there is a slight delay in this information reaching card readers. I recently registered my card but for some reason my card is 'still pending' and tomorrow is going to be the 5th day. Yes. When booking online, please mark the box noting that a guest will require standard wheelchair assistance and contact us with any questions so that we may add a note to your reservation. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. The card reader at Caltrain stations. All guests are welcome to use the top outside viewing deck as desired during our trips. Please visit theUS Homeland Security websitefor more information. Health, Security and Passport checks are done at the ticket counter for all Seattle Victoria passengers. However, there are 3 Clipper vendors at SFO. How did $300 disappear from our Clipper cards? Roadshow Clipper and Pay by Phone | bart.gov If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. Clipper card pending passes cash value I have loaded a lot of money on a clipper card through the website months ago. If you are using a BART paper ticket: When you get to the fare gate, insert your ticketand it will be returned to you. Choose to stay logged in or to log out. Boarding starts 1 hour before your boat is scheduled to leave. We've made it easy with quick guides to every service on Clipper. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. Thank you! Monday-Friday 7 a.m.-7 p.m. Saturday 7 a.m.- 4 p.m. custserv@clippercard.com. Need help planning your trip? This means we couldnt process your payment for automatic reloading. Once your Go Pass Provider enters your Clipper card serial number into Clipper's online portal, you must tap your card to a card reader to load the Go Pass within 180 days (Note: This counts as your tap on). If you hear two beeps, your value is low. If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days. will be charged $40.00 USD / $45.00 CAD (Credit Card ONLY, Cash NOT accepted) per leg of travel. If your Clipper card on your phone does not work, please contact Clipper Customer Service at 877-878-8883. Use your Clipper card on all Bay Area transit systems, including Muni. Phone. It currently shows I have the amount in the pending passes area but shows I have it in cash value. TDD/TTY: 711 or 800.735.2929. Clipper automatically checks for a valid pass. On a successful tag, lights and a "Travel OK" screen will appear on the machine. Golden Gate Ferry and Muni ticket machines only sell adult Clipper cards. Proof of eligibility is required for discountClipper cards and tickets and therefore are not available at station vending machines. Some purchasing limits applyas outlined on our sales page. This is just another barrier to transit: an opaque payment system. Choose to stay logged in or to log out. If you already have a card, you can choose to set up Auto-Reload when you load value online. It is charged for those who enter a station, ride a train, and then exit the same station. EMAIL US. Soak in outstanding ocean vistas and the fresh air, relax and play a card game with friends or cozy up in your comfortable reclining seat with a good a book. Skip the side navigation menu and go to the main content. The other reason to tag off is to take advantage of eligible free or discounted rides when you transfer from one transit agency to another. Final boarding is 15 minutes before the scheduled departure time. In addition to receiving great hotel rates, you also benefit from a special discounted ferry fare if you add a hotel to your booking. You can add a backup credit card for Auto-Reload purchases, so if your primary funding source is declined, your order will be charged to your backup card. If you are setting up automatic reloading (Auto-Reload) with a bank account, allow an additional 10 days for value to be available. I loaded value online, but when I tried to use my card, it wasnt there. Contact your programs administrator for instructions on replacing a card. A Station Agent can help direct you. As others have said, it's RFID interference with other cards that's likely the problem. Clipper Customer Service 877.878.8883 TDD/TTY: 711 or 800.735.2929 Monday-Friday 7 a.m.-7 p.m. Saturday 7 a.m.-4 p.m. You can use our automated phone service 24/7 to check balances and pass expiration dates. Registered cardholders can report lost, stolen or damaged cards and request replacements. What happens if my transit benefit order will exceed the $300 cash balance limit? You may also reach our call center between 7am 7pm Mon-Fri at 800-888-2535. Load cash value at self-serve machines (including BART ticket machines), retailers, transit agency ticket offices and Clipper Customer Service Centers or online, by phone or through your transit benefit program. Economy Panoramic Upgraded window seats in Economy Class. BART isparticipating in the new Clipper START means-based fare pilot program, which is administered by the Metropolitan Transportation Commission. You cannot carry firearms, ammunition, explosives or any other form of goods considered dangerous on board the Victoria Clipper or San Juan Clipper ferries. If you are using a Clipper card (both with plastic card or on your iOS or Android smart device): When you get to the fare gate, you simply need to tag and go to pay for your ride. There's no need to open an app. If you store your card in a wallet or near chip-based cards that use radio frequency information, remove it and tag it separately to the card reader. You can obtain parking validation tickets from one of our agents in our Seattle or Victoria terminals or onboard the vessel. What if my Auto-Reload payment fails and/or the card reader says BLOCKED BAD DEBT? All FRS Clipper employees and crew are fully vaccinated against COVID-19. All discounts are set up in advance through Clipper. I set up Auto-Reload, but its not showing up in my online account. Please provide ages for all child passengers, Seattle to Victoria overnight hotel package, special discounts for children and military personnel. Have others had this problem with funds being frozen or seemingly disappearing from your Clipper card? To find the cost of a particular BART trip, use the BART Fare Calculator. Phone: (213)-204-2900. Riders are encouraged to get a Clipper Card to avoid the surcharge. Can I manage my Clipper account and pay my transit fares with my phone? Youth/Senior Cards. At check-in, bikes must be stripped of any packs, tire pumps, water bottles, etc., and a Bicycle Acceptance waiver must be completed and signed by the passenger. The extent to which you can use your card and the fees that apply depend on your credit card company and bank. Please plan accordingly and allow sufficient time. This rate is automatically adjusted when you add a hotel to a ferry booking or book a package. Clipper is a regional transit card that can be used on all transit in the Bay Area. 2020, Metropolitan Transportation Commission. An email notification will be sent out 7 days prior to travel as a reminder for check-in. Huh? Even if you plan to use a credit card that is already associated with your account, you need to re-enter your cards security code and select Save. If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. Key Clipper information translated to Chinese. Focusing on the Pacific Northwest, we've curated the best hotels and tours to help you explore the region we call home. On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). How do I pick up the value on my clipper card? : AskSF - reddit If you are setting up Auto-Reload for cash value or BART high-value discount tickets, Clipper wont charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. Why does adding value to one's Clipper Card online take so long? We strongly recommend that you check-in online prior to arriving at our terminals for travel. Clipper Navigation - Wikipedia School attendance clipped by new transit passes - Oakland North I called Clipper customer service and all I was able to find out after they located my supposed card via an old address (I wasn't great about updating my address and I've moved quite a bit) and my partner's clipper card is at the same address. If you ride BART but lack enough stored fareto exit the station, the fare gate will read UNDERPAID: GO TO ADDFARE. Addfare machines are located inside the paid area. If you are setting up Auto-Reload for a transit pass for the first time, Clipper will charge your credit card or bank accountbeforemaking the pass available for you to pick up. You can also ask a transit agency ticket office or Clipper Customer Service Center to tag your card. Even if you plan to use a credit card that is already associated with your account, you need to re-enter your cards security code. We are encouragingridersto put a Clipper card on their mobile phones instead of obtaining plastic Clipper cards because global supply chain issues have depleted the inventory of plastic cards. When you board or tag on, you are charged the maximum fare, and when you tag off, the difference between the maximum fare and the fare you should pay is credited to your card. Select "Transit card" and "Add Clipper card". This page includes debit cards and refunds. Ultimate Clips Pass | The Official Site of the Los Angeles Clippers Clipper | Alameda-Contra Costa Transit District Clipper cards pending pass? : r/Bart - reddit.com YES! Key Clipper information translated to Spanish. If its been more than 6 months, youll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929. If it is damaged, however, you will need to pay the $5 fee for a replacement card and restoration of your balance. What is the difference between a limited-use ticket and a Clipper card? The RTC Clipper card is a version of Clipper created for passengers under 65with qualifying disabilities to provide 62.5% off. Use EXIT to terminate a DO WHILE structure based on a condition other than the DO WHILE condition. You can mail your card to our Customer Service Center along with a completed Clipper Defective Card Form opens in new window for the card to be tested, or visit an in-person service location. There are three seating classes on the Victoria Clipper ferry. We recommend arriving at least one hour before your ferrys departure. View vessel seating chart for San Juan Clipper. Opens in new window. What if I buy a new 31-day pass before my current pass expires? Funds are immediately available when added using a vending machine at BART. Delays in receiving the new youth Clipper passes have also been an issue, although AC Transit officials say this is a temporary problem. However, they will need to keep their plastic cards for proof of eligibility if asked by a fare inspector. They may present one of the following documents: If both birth parents are not present, you must provide a signed (preferably notarized) statement from the parent(s) authorizing the child to travel out of the country or proof of custody. Muni Fares & Passes | SFGOV - San Francisco Seniors age 65 and over get62.5% off with a Senior Clipper card. Set up is easy and can be done on the spot or in advance while you are at home. Children 4 and under ride free but everyone else must have aClipper card (a plastic card or in your digital wallet)or a BART paper ticket (no longer sold at stations except SFO) with funds loaded. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. What is the maximum amount of cash value I can load on my Clipper card? Weekly and monthly passes are not available. For more information, please see our Effective October 1, 2022, all travelers entering Canada, regardless of citizenship, no longer have to: Submit public health information through the ArriveCAN app or website Provide proof of vaccination Undergo pre- or on-arrival testing Carry out COVID-19-related quarantine or isolation Monitor and report if they develop signs or symptoms of COVID-19 upon arriving to Canada. You can also modify your booked seats at anytime by visiting our seat selection portal. A little work up front helps you save money. Before leaving for your trip, contact your local carrier for information on call pricing, text messaging and internet usage. There's no need to open an app. . Tickets Season Tickets Miniplans Member Center Ultimate Clips Pass Group Tickets Suites. Clipper on your phone. If you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. If its been more than 6 months, youll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929 for help. Can I get a Clipper card before I arrive? If you want to change your class of seating, you will need to reach out to our Reservations team. Note that it can take between 5 and 20 minutes to walk from the Wall Street parking garage to our Seattle terminal depending on various factors such as train crossings. I'd like to plan my visit to the Bay Area in advance.

Accel Dual Point Distributor, Wayne Boich Net Worth, Articles C