croydon council complaints about neighbours Now you might well think that Townsend, as someone with her qualifications and experience, in a position of such significant (delegated) power, would have known this. We have to build more homes and South of the Borough has to take its share but they should at least be of a high design standard and fit in with the surroundings. No reply: Katherine Kerswell is the 192,000 per year chief exec of a council that is slow to respond to resident complaints. As Inside Housing puts it, Many residents in the block and in another across the road had repeatedly complained Two years continuous noise nuisance, making life unbearable for a neighbour undergoing chemotherapy, has ended with a three-month closure order on an Upper Norwood flat. On Monday (21 December), the councils antisocial behaviour enforcement team shut 70 Alford Green in New Addington just hours after Croydon magistrates agreed a formal closure order. Croydon Council have launched a new smartphone app, that allows users to report noisy neighbours.. There are a large amount of formal complaints about their planning practice that are on file but delayed internally once responded to they then go onto the ombudsman you can see why Croydon Planning Department is choosing to stall these internally. My own Labour-controlled Croydon Council is in debt to the tune of 1.5bn. Croydon council declares effective bankruptcy for third time in two She has turned rogue and now only sides with developers. Working at Croydon Council: 92 Reviews (2023) | Indeed.com Inside Croydon understands that council tenants affected by the neglect and disrepair of their homes had not been given the courtesy of first sight of the report.. Councillor Ali - who, after six weeks, has yet to fulfil her promise to meet in person . Barnet Homes housing complaints. If Ive read this right. This report simply relates what the Local Government Ombudsman says. If it's an ongoing situation, keep a record of the events in a diary noting . Alberto Bocelli Architect, Likes. Why are they still working on the site? This issue is so important, decent housing is a basic human right, surely. Since early 2018 I have tried, along with the Riddlesdown Residents Association and other neighbours, to help Mr and Mrs Newlands, the elderly couple who have lived at 96 Hyde Rd for more than 50 years, to defend themselves from the unsustainable intensification that threatens to swallow up their family home. It is up to the applicant to make sure they have all the other permissions in place, such as the permission of the land owner, Building Regs etc. How Big a Problem Are Problem Neighbours? They made the council aware of the dispute over land ownership and the 2018 court judgement. Croydon Council installed a new CCTV camera in the town centre, on Charles Street, in November 2019 following complaints about inconsiderate parking by the Q-Park car park. We plan to continue to shine a light on the treatment of tenants and the conditions they are living in, and keep questioning what is being done about it., Read more: Only 10% of council housing repair jobs ever get checked Github; Twitter; Facebook . You can help us keep the borough looking clean and tidy by reporting untidy or eyesore gardens. Choicelet is proud to introduce a studio flat for rent in South London - New Addington under Croydon council. Indeed, it has been Croydon Councils policy, under successive chief executives Nathan Elvery, Jo Negrini and now Katherine Kerswell, never to publish Ombudsman rulings against the authority. Complaints Management; Contact Us; Coronavirus (COVID-19) Corporate Plan; Croydon Shire Planning Scheme; . For more information, please see our Corporate Complaints Policy (PDF, 234.68 KB). That email included . To help us improve GOV.UK, wed like to know more about your visit today. Croydon to launch LTN despite neighbour complaint 15, Navrang Industrial Society, B/H Sarvodaya Petrol Pump, Sosyo Circle, Udhna - Magdalla Road, Surat - 395002, Gujarat, India. When noise exceeds the permitted level, the district council can investigate and take action against the neighbour or other noise source. Croydon CR0 1EA Croydon council 'lacked care and respect for tenants' report finds Because, after all, that kind transparency and honesty about dealing with its failures might catch on, and could even lead to the council learning from its mistakes, and who at Fishers Folly would want that? We didnt and were still waiting. The court also said it would link a copy of its order to the Land Registry record alongside an expert report which identified the boundaries of Ms Zs property.. Both Mr X and Mr Y learnt of Ms Zs planning application and objected. Meanwhile, Ms Cheesbroughs response to the springtime Complaint is now 22 weeks overdue. Night hours are 11.00 pm until 7.00 am. But they will see the light of day and the ombudsman will direct responses. Read more: Ali accused of cover-up over findings on council flats scandal Homepage - Croydon Shire Council cominbuy clothing reviews 9998219401. Labour councillors in several wards have lodged formal complaints on behalf of their residents for months on end, as the homes security is being placed at risk, and break-ins at the blocks have become more frequent, vandalism and drug-dealing has been an issue. It will take only 2 minutes to fill in. croydon council complaints about neighbours. I have used the service on many occasions and found it very useful with prompt response to most complaints. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Enter your email address to subscribe to this blog and receive notifications of new posts by email. The resident made further complaint s on 21 August 2020 and the landlord issued a formal letter about the problem to the neighbour in line with its complaints policy. Information about our two-stage corporate process can be found on this page. As far as I can see, Ive received nothing back so Ill take that as a No then. CROYDON IN CRISIS: If 2020 was Croydon Council's year of Negreedy and bankruptcy, 2021 has been the year of leaks, mould and a local authority exposed as incompetent and uncaring about those living in its properties. It is established case law that local planning authorities cannot withdraw and re-issue decision notices to correct such errors. As Inside Housing puts it, Many residents in the block and in another across the road had repeatedly complained to the council about the state of their homes. The Planning department can advise on height of wall needing Planning Permission (PP) , which will depend on whether the wall is alongside a highway. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Make a complaint - Wandsworth Borough Council Croydon Council has the power to deal with noise nuisance that is considered to be a statutory nuisance. Some of her neighbours had been lodging similar complaints to the councils housing department and Axis for four years. The council also apologised to a couple who complained to the Local Government and Social Care Ombudsman. . You can complain to your council about a hedge over 2 metres high or a tree that could damage your property. There is a borough-wide issue in council blocks with damaged and vandalised security doors. Utter incompetence and no one ever held to account. Show 'The worst I've ever seen': The appalling and 'unliveable' council Ultimately it seems very like a boundary dispute between neighbours and Planning Departments are not best placed to become involved. Other Council workers seem to get more sympathy from this website, but not the Planning Department. The councils Housing Revenue Account is a ring-fenced fund used to run the boroughs council homes. Where neighbours borrow tools and sell sofas. why dont the council just get a decent building firm/plumbers round to fix the place? To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Purley Way kitchen showroom has special offers this weekend, Planning department judged at fault over boundary dispute. Overall the workplace culture is one of progression and collaborative . If we prosecute we will normally apply to the court to have the equipment permanently confiscated. We certainly think so, and wonder how or why she was persuaded to make such a flagrant error of law in this case. The leadership is helpful, creative and always supportive. Make a complaint. Find a studio-flat in South East London, London on Gumtree, the #1 site for Residential Property To Rent classifieds ads in the UK. Ombudsman finds Croydon council did not carry out assessments, provide 'Mr D' with a support plan or offer him a personal budget. 13 July 2021. . This DCP supplements and supports the Ashfield Local Environmental Plan (LEP) 2013. And Katherine Kerswell remains inflated but silent on the matter and Heather Cheesbrough is in professional denial (but were not exactly sure what her professional qualifications are?? In May 2019 and all points after that, it was clear at least some of the garage structure was on land outside Ms Zs ownership., The council should have gone further, the Ombudsman says. Got away with it. Another day, another ruling from the Local Government Ombudsman against Croydon Council. (19%) This was a blatant breach of Condition 15 of the planning permission, which was meant to prevent any work on the trees during the bird-nesting season. United Kingdom, NEW Help improve this site by They remain so. Tell us if you're unhappy with something | Enfield Council From your message it appears that there was some dispute over whether notice was served on you. If talking hasn't resolved the issue, you can make a complaint to your local council or the police. Your Croydon (@yourcroydon) / Twitter It goes on and on. It would not have taken much to point out to Ms Z or her agent the structure under construction was already on land outside the property boundary.. Tue 24 Nov 2020 01.00 EST. Just another episode in the regular shambles at Fishers Folly. Millions of HRA money had been earmarked to buy up Brick by Brick flats when the councils failing housing company needed a cashflow boost. There is a culture of not taking their complaints seriously., And Hewitt has a worrying message for Croydon Council and other social housing providers who fail their tenants. Rightly, Inside Housing states, this is the story that everyone who lives and works in social housing has been talking about this year., In the lengthy interview, Hewitt says that the moment he stepped into the council home of Fransoy Hewitt in South Norwood, It was the most angry Ive ever been as a journalist, as a human being., The magazine reports, Footage of her flat revealed the appalling conditions that she and her two sons were living in: walls covered in thick black mould and damp so bad the carpet squelched under her feet. Unlawful (and extensive) excavation works has thereby been allowed to continue (by default), necessitating large lorries using adjacent roads, the control/management of which the CLP was meant to control. If you call is not answered using 020 8921 8166 please try 020 8921 8921. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Woman arrested after four boys die in Sutton house fire, Nine months on and council tenants are still being ignored, a damning report from independent consultants found systemic failures and incompetence at the council and its repairs contractor, Axis. On the allegation of racism in the handling of Leroy's complaint, Croydon Council did not provide a response. If people in the social housing sector are treating tenants like that they just lose all hope that anyone is ever going to treat them well. Croydon Councils antisocial behaviour officers have been busy helping residents in their battle against criminal and offensive neighbours, successfully securing a number of Premises Closure Orders (PCOs). If Steve Reed OBE MP and Clive Fraser spent less time trying to strangle democracy in the LLP and more time trying to address these dire housing issues, theyd be doing what they were elected to do. Noise nuisance. For a start, theres nothing to be found anywhere on the councils clunky website that reports any part of this latest clusterfuck by the planning department. But Inside Croydon is aware of formal complaints being filed within the past month about the supercilious and condescending approach of senior council officials to Regina Road residents at recent meetings. Ombudsman (LGSCO) in relation to Croydon Council. The you can get help for rough sleepers through StreetLink. Would you please confirm that you have re-joined the Institute, or in the alternative, when you intend to finally remove any reference to your membership of the Institute from your Linkedin profile and elsewhere. Croydons director of planning and strategic transport in November 2020 was Heather Cheesbrough, though she, too, may have been a little distracted from matters in Croydon, as shed just organised herself an escape plan from Fishers Folly with a new job in Redbridge. For Condition 5, development includes demolition and at the time of writing, the application to discharge it has still to be determined. In approving application 20/00108/FUL, they did so based on a council officials report, the committee agreed that thereafter the director of planning and strategic transport has delegated authority to issue the planning permission and impose conditions and informatives. Hope Thrift Bellgrade, Booth seem likely to be left considerably out of pocket because of the necessity, through the councils actions, of undertaking anothr court case to get Ms Zs garage off their land. If you need reminding, your response is now around 10 weeks overdue. Although dated February 16 2021, the relevant unilateral undertaking was only published by the council on May 18, almost three months later. As we read it, the inclusion of the bracketed text effectively means that the contribution could be spent on anything, without restriction and not necessarily even within Sanderstead.

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