Calling it a plan rate adjustment fee? If anyone files a suit regarding this fraud, or similar fraud I want to be included. Consumer advocates have accused cable companies like Comcast and Verizon of disguising price hikes by increasing those fees without changing promotional rates. Plaintiff Stephen Simonis proposed class action lawsuit against Verizon and warranty provider Asurion was moved to a New Jersey federal court Friday, because the potential Class of impacted customers is more than 150,000 across multiple states with charges over $10 million, the lawsuit states. Facial recognition does not work well for me. Told me I would not be held to ok suing for lack of service, then screwed my credit report. And they never do. Please add me also, I get charged $1.95 per account and I have 2. I would like to be added to this lawsuit. Plaintiffs are demanding a jury trial and seeking injunctive relief as well as damages in the amount of the Administrative Charges paid by themselves and all Class Members. I then told them I was going to cancel my service and transfer to another carrier. I got a $5 refund only for the month I complained but ripped off for their Cloud that I never wanted nor used. They are forcing me recurring charges stating they are going to adjust the over charges and credit me from time of disconnection I wanted to disconnect a line as I requested credit on insurance we paid and were denied for past due balance due to Covid. I have been with Verizon since forever !!! Please add me, I have been a verizon customer for 10yrs. Samsung has a phone to phone exchange data feature. Verizon is a difficult company to get answers with or figure out any of their bills. There are internet-only plans that generally range from $39.99 to $79.99 monthly, depending on the download speed. Most plans today have unlimited voice but youll still see the amount that was used. So, you cant understand what they are saying, nor, can you get a positive answer about your bill! My husband told her again we were just waiting for the police so we had documentation and just wanted to know if in fact she had called or not so that we could. I have been a Verizon wireless customer for 20 years with insurance on all my devices. We have been with Verizon for at least 20 years. Add me please. Nevertheless, the charges persist. I had this happen to me. These are usually all bundled together in the form of one line item. The Verizon reps never could break down these charges. I have made monthly contact with Verizon agents but some agents would not talk to me because they said I am not on the account even though I opened the account for my mom and my name is on the bill. 3-4 lines were supposedly in a contract. Please add me as we have challenged this in several phone calls with Verizon!! I was a 15 year customer to T-Mobile and literally left because of lack of support and long hold times. Thank you. Please add me to the list. They replaced the phone finally but I had to go to another location about 30 mins away to file the claim to get a replacement & then go back & pick it up when it came in @ that location. And coverage only was good for certain makes of phones. After several phone calls, they told me I had this monthly fee which I never authorized, and I had paid up to $420.00 for it. My reasons go beyond what I have the patience to sit her and type it all out about. Count me in. I have been with them for 6 years. I was able to go online and order it directly from Verizon. Verizon and Asurion fraudulently cram customers bills with surreptitious charges for Asurions Total Home Support and conceal them with paperless billing, automatic payments, and deliberate failure to send promised sales confirmations and next bill summaries.. I have 3 lines so for the past 12 years they have collected over $800 in fees. Please add me to this lawsuit. Auto pay is still on and BTW who checks the bill with autopay? Ive never been arrested and dont have ANY criminal record. We changed to Tmobile from Verizon because of all the extra charges. . Was a Verizon customer for over 10 years. Then she told me to look at my receipt I printed from email after they took over additional 400.00 which I did not have access to receipt until after I left store. I want out of my contract so badly there must be a way to force them to allow us to get out from under them? I paid what they said to pay to get this taken care of. Well it didnt happen and now they say there is no record of the credit my account conversation. Just looking at my 2015 bills I found administrative charges of $1.20 to $1.40. They also dont tell youhave to pay $100 with the plan if they replace it, We have always thought something wasnt right with their billing. Been with Verizon Wireless for almost 15 years. Recent switch in home plans was supposed to lower my monthly bills which they have been raising for several months. So as a favor they refunded half the amount from the current bill. The plans are falsely being advertised as well. I said that is not what I was told. Been with them since they were Motorola, Airtouch, and now Verizon. Called today, my bill was 470, I was told there was 100 fee for interuppted service, on a bill I was told not to paybutbut, now my monthly payment is 370..wtfhow can we stop this. Please add me too. Unlimited means unlimited access but after a certain amountthey slow the speed. They are also charging me for fraudulent orders placed on my account, with written acknowledgements of the fraud. I told them I will be waiting outside for the police to arrive. Another Verizon user with ambiguous administrative fees added. The people that file are the main plaintiffs and the rest are the class. The names of the workers committing the FRAUD for VZ was documented in my Federal complaint. Please add me. Please add me to the suit, Ive had two lines with Verizon nearly 20 years, thx. Like I said, SIGN ME UP! Terrible experience!!! At this point I honestly dont want to continue being mistreated, deflected and threatened by customer service while paying the bill for a phone that doesnt work properly and to be told I can pay some additional fees to get better service seems ludicrous. So, its my fault and has nothing to do about consumer trust. The class for this action is all individuals who, between March 5, 2015 and March 5, 2021, were charge by Verizon for Asurion's Total Home Support warranty coverage, where the charge was put on the individual's Verizon bill, even though no contract had been entered into. Please add me Verizon customer over 15 years. Thank you, Yes add me, Have used Verizon for at least 20yrs. Please add me, I been with Verizon for a very long time. Add me, I been with Verizon well over 10 Years.. Add me please Ive been a Verizon customer for over 15 years. Phones are upload 300 gb per month on one line Nad in 3 aro u ND 700 gb uploaded. I do have an account with Verizon Wireless add me please. With the many disconnects I have also been told 3 different times to go to my local store only to get there and be deflected back to customer service for yet again incredibly long wait times. Please add me. We contacted Verizon to have this corrected, only to see the charges AGAIN the following month. In order to get the discount I had to place it on a monthly fee. Presently have 3. Was told to make changes to plan, did, then our phones were messed up. Verizon Wireless has its own surcharges that it puts into your bill. I have recently purchased several phones to upgrade my kids' for Christmas. We had lots of extra charges for services such as warranty and cloud storage that I told customer service I did not want. To no avail, could not find an upgrade or device activation notation on the receipt. I work for them so I know how they operate. By signing Simoni up to the service without providing a contract, and then pushing him into paperless billing to conceal it, Verizon and Asurion violated, filed against Verizon last year, an Arkansas couple claimed they fell victim to a Verizon bait and switch scheme in a two-for-one iPhone deal that was purposefully deceptive, false, unconscionable, fraudulent, and also allowed Verizon to be unjustly enriched.. I had to call and fight for my $1000 credit that was promised for porting over my phones from my last provider. On Verizon I paid $60 for 2 gigs. They have me down as delinquent and reported it on my credit report. Their rep admitted Verizon does this just to make money. I never got my rebate. Add me Ive had Verizon for a long time before it was Verizon! I sent this over 24 hours ago to your executive vice president and absolutely no response. Notably, the case says, Verizon changes its definition of the administrative charge on a support page on its website, where the fee is described as tied to the carriers operating costs. Verizon Home Internet - 5G Home Internet, Fios and LTE Home - now starts at $25 per month with AutoPay and one of our premium 5G mobile plans All Verizon Home Internet plans have no hidden fees, no annual contracts, no extra charges for required equipment, and now the price is guaranteed for up to four years with Fios Gigabit Connection I called immediately and was connected to a third party and this guy says you didnt ask for this service to be added ? Where: The Verizon class action lawsuit was filed in a New Jersey federal court. She stated to my husband that if I could come in and control and quiet myself she would help me. add me please. I was charged again for my latest phone after I had already cancelled the warranty years ago when I initially found out it was worthless. It is very important that you look over your Verizon Wireless bill every month so that you can verify when hidden fees manifest, and when you are being charged incorrectly. What can I do. I have had Verizon wireless for over 25 years and have had numerous issues but in September upgraded with their new promotion buy 1 get one free note 20 phone. The 17-page lawsuit out of New Jersey claims Verizon and Asurion, in pushing the Smart Home Support product, have encouraged consumers to opt for paperless billing and automatic bill payments while deliberately failing to send promised sales confirmations that outline details and charges for the warranty plan, as well as how to cancel it. I have document conversations with them but they continue to say that the plan doesnt exit anymore after 3 or 4 weeks. I have 3 lines that are being charged. For the past year 3+ Simoni is asking for damages, restitution, statutory damages, punitive damages, sanctions, interest, court costs, attorneys fees and injunctive relief stopping the defendants from selling the warranty without a contract. 11-12-2011 01:48 PM. After breaking my cell phone ok replaced it with an older phone that I prefvioudly used on my account. I set up a new phone line for him on our account, and then he found his phone. They have me currently with over $700 in fees my bill is supposed to be 300.98. My story is a little more complicated and longer. AT&T, along with T-Mobile, was also charged with the same settlements, and they paid a total amount of $353 million. Add me. My mom and I have had contract with Verizon for at least 3 years were going to check on to check on this but we live in Minnesota can we still join the suit? Ive been paying too much for nothing for a long time. I have over 4,000 screen recordings and screenshots of my encounters, hidden charges, charges Ive taken of re-added, them taking a payment, providing a receipt, email verification, their system verifying my payment and my bank reflecting that payment. Terms and Conditions. At first they at least tried to fix some errors and gave us some credits but had not fixed the promised $600 credit and refused to credit us for overcharges associated with add ons weve never authorized or used. I have had Verizon for years. $50/ month for service and $10/month for phone. been with Verizon since 1985 we never changed happy with the phone since we traveled alot never had any problems, 2 phones and later 2 tablets, please add use . US Mobile uses Verizons towers. I have issues with just having 1-2 bars. Last month, a judge. What about they take payment out of account and never give you a billing statement. is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_805').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_805').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_805').removeClass('gform_validation_error');}setTimeout( function() { /* delay the scroll by 50 milliseconds to fix a bug in chrome */ jQuery(document).scrollTop(jQuery('#gform_wrapper_805').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_805').val();gformInitSpinner( 805, 'https://s40123.pcdn.co/wp-content/plugins/gravityforms/images/spinner.svg' );jQuery(document).trigger('gform_page_loaded', [805, current_page]);window['gf_submitting_805'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}setTimeout(function(){jQuery('#gform_wrapper_805').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_805').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [805]);window['gf_submitting_805'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_805').text());}, 50);}else{jQuery('#gform_805').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger('gform_post_render', [805, current_page]);} );} ); Take your complaint beyond customer service and get a real resolution. Ive always said that I think they charge hidden fees and extra all along. Add me. Please add me Ive been with Verizon for 15 years. 74.13 and then was told after being told I was paid in full that they, Verizon told me I still owed the 247.00 and 165.00. I told the commission that that took care of me but what about the millions of others that just paid the bill? They continued billing me for months after I stopped service. 247.00 and now this is in collection, then I got another collection notice for 165.00. Please add me I had them 12 years. Please add me I checked my bill & I also see a $1.95 fee for each line I have (2). Terms and Conditions. I have been a Verizon Customer for years and yes they do rip you off whenever possible. Verizon wont investigate how the ones got there address was correct to out hone there is no rerouting of package and 6 tines they refuse to do any follow up. Please add me to this class Action Lawsuit. Verizon Wireless Late Fee & Reconnect Fee Class Action Lawsuit Settlement on June 15, 2012 If you are a California current or former Verizon Wireless retail wireless customer who paid a $5 minimum late fee or paid a $15 reconnect fee during the class period, you may be entitled to benefits under a proposed Verizon Wireless class action settlement. Yes, I should be a part of this. And they would lie and claim that I ordered these services and I know I didnt. It said it was for safe wifi. Thanks. This Administration Charge has been on my bill. Ive had Verizon for many years and my Bills have been ridiculous. Sorry doesnt help me pay for this bill. I called multiple times complaining that I didnt get the rebate I was promised. Even labeled an extra $15 charge a refund that increases my bill! Want in on this action. Verizon customer for years. The class action lawsuit asserts that Verizon and Asurion have imposed additional charges without their customer's knowledge and acknowledgment. Bills were outrageous. customers for two decades, if not longer. Please add me, have both Asurion and Verizon. This is based on the state in which you live. I never thought to check! I have several charges, such as infrastructure, administrative fee and identity protection (which I was not asked if wanted). Ive had ongoing issues with my phone which causes constant dropped calls, often after being on hold for extended time frames and having to repeatedly start over. We felled victim to them. Please add me Linda Clark I have Verizon and use to have the cable and Internet still have wire. Ive had Verizon for decades and continually go in to dispute charges. I have been having unlimited problems with my phone and on top of the phone issues Ive had even more problems when contacting support services at Verizon. I was lied too by a salesman about a humm device. Not a single person has been able to tell me why or where these charges came from. In recent years. You have to watch everything with Verizon. Thats where I think I was scammed. expected to be mailed out. How do we get added to this class action? Please add me, I am on the phone now with verizon because i just looked at the bill which my mother in law recieces, i pay my portion to her. Please add me.as theyre always changing my monthly bill. Pa. So we just take it up the hiney and whimper like a puppy. Please add me Ive been a Verizon customer since they merged with Cingular. Sneaky little Please add me. Some Municipal areas charge a local business license tax or companies that have gross revenue above a certain threshold and for telecom companies that is 0.5% of their gross revenue earned only in that jurisdiction.

They said go ahead. I am no longer a customer. They are such thieves! I was obligated to pay yet another bill for a company whos service wouldnt work in my own apartment. Not getting a breakdown of the charges any more, like they use to just a lump some figure, A have receipts that go back at least a year or two, Add me please I have 5 lines with them right now. I have been a customer for 20+ years. Months go by and I asked why bill so high informed I had this service for 6 months that I hadnt excepted they could only refund a few months. Click Change Settings if you want to tailor the use of your cookies. I seriously have over four thousand recordings and screnshots. Please add me to the class action. Really!! Pls add me. Once mentioned they say, well we can only go back two months.. According to the lawsuit, 5G networks are up to 100 times faster than 4G networks and have very low latency (transmission delay), which permits the offering of a wide range of "innovative services." Verizon Sneaks Extra Charges into Customer Bills, Class Action Lawsuit Says. Please add been with verizon for over 15 years. Secondly, I never approved this addition to my account. Just checked all 3 lines on my plan. drug injury lawsuits and product liability lawsuits. Please add us. I deleted tons of stuff and absolutely NO DIFFERENCE, SAME ERRORS, SAME 1-2 BARS, SAME INABILITY TO USE MY PHONE. Been a customer since day 1 of Verizon..my bill is never consistent! Hope I can still get in on this lawsuit. I have been a Verizon customer for over 25 yrs. Verizon Wireless is facing a new class action lawsuit from a customer who says the company adds extra charges to his bill for services without properly notifying him or providing him an adequate contract in writing. Due to my hearing disability I speak louder than some and she was more focused on MY disruption I was causing YET the other customer was speaking to me and all I did was answer her. NEVER go paperless. Even with proof. Please add me to the class action lawsuit. Top Class Actions is a legal news source I have rejected it. Yes could i make a comment about promotions that they fail to mention when you get any devises phone tablet watch that you will have a line added to your account and you are charged monthly and not telling you this is misleading and if you want to return you are charged a restock fee. Please add me, Had assurion insurance plan while with Verizon for 5 yrs. I was shown an ad on Instagram for a law firm that is trying to get people to sign up for a lawsuit claiming that Verizon Wireless charges hidden administrative fees. Please add me my bill is different ever month and I my changed anything on my bill!! Many have told me that my former Labor attorney was bought out by the VZ attorney to throw this cause of action out of my Federal law suit ! And Im tired of their Scams. Please add me. ~Vic. I have the exact same service as when I was on Verizon. because . This was in 2018 or 2019. Decide which cookies you want to allow. Add me please. Verizon doesn't have to, but they do so this is another hidden fee you might see on your Verizon Wireless bill. @Shelly: Thats the 4-digit PIN you had personally chosen during your contract or service-life while you were a Customer of theirs. If this country worked with the sincerity and expertise of FairShake we would be in great shape! My complaint is slightly different. If anybody has seen this Id like to discuss this matter in detail. Current Verizon customer and one for over 25 years in Ca . I dont have one with them now but I dropped them because they said I owed 1600.00 dollars and that was for 1 month I could not afford them! WHAT CAN YOU CLAIM Please add me. It's not right what Big Business can get away with if we let them. As a society we need to DO BETTER Please add me to the suit. The bills dont show usage anymoreits ridiculous as are the phones using so much background data. Now its all ruined! If the representative doesnt know how to help they either flat out give no resolve or disconnect the call. That makes me not responsible for the phone payments. When you fill out your forms, you will need to deliver them to court, and they will start their filing process. I just called last week to drop this insurance that was added without my permission.