We needed a cab to our hotel from the airport. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. This review was chosen algorithmically as the most valued customer feedback. Or you can fill out or form on the right side of the page. File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. Can You Get Rid of a Sunset Group Timeshare? Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. Can You Get Rid of an Occidental Allegro Timeshare? There are other, more reputable companies out there that can help you cancel your timeshare contract. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. Walking Away From Timeshare Maintenance Fees This will Happen. If there is a lawsuit, let me know guys, I was a victim too. Timeshare Compliance: Reviews, Cost & Ratings in 2023 We are Americas #1 Timeshare Exit Resource. Eventually got the price down to something we thought we could actually afford. How to Get Rid of a Timeshare with a Mortgage Balance? As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. Same happened to me in Playa del Carmen. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ I insisted on reading a sample contract under the guise of, if I like it I'll sign. Our original contract told us that we could use those or any other Sunset property at any time. He said they will process my deposit refund. BIG MISTAKE! This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. How to Get Out of a Palace Resorts Timeshare? YOUR PERSONAL INFORMATION IS SECURE. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. We decided to take advantage of this. Promotoria Sunset Group Timeshare Owners Lawsuit this triggered my PTSD. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! Some of the lies: You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . Something else to remember is that anything that sounds unrealistic most likely is. Our experience was similar: How to Get Out of Raintree Vacation Club Timeshare? www.sunsetscam.com How to get rid of a Mayan Palace Timeshare? There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . so we just put down a deposit and told that we have 5 days to cancel. Is there any legal action being taken against the Sunset Group? I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. They said we could come anytime to use our 'week'. How to Get Rid of Hacienda Del Mar Timeshare? items we already possessed in the terms of the contract e originally had. I would be very interested in a class action lawsuit also. I promised nothing. We also suggest never working with an organization without first having everything recorded in an official agreement. As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. #5. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. they will admit that trading your private residency with someone else costs $189 each time. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. This took several months to correct. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. We finally caved in and agreed to meet the last day that we were there. 3. If youre set on going the DIY route, know that it will likely be a long and difficult process. These cookies will be stored in your browser only with your consent. As we mentioned countless times before, escrow can be very beneficial. What are the process you did? We trust this article has been useful. Mar 30, 2006. You can explore this all the more effectively by reading past timeshare exit reviews. We were being scammed and taken advantage of financially. After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. I asked for the details of multiple travel destinations package. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. Complaint / Review: Marketing 4 Sunset Group - Lied and Deceived Family The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. Cancel Timeshare Mortgage and Maintenance Fee? However, there are a few options available if you want to get out of your contract. Its very important to google the company and read reviews about them especially if you put out big money . After this they charged our credit card and cashed a "check" payment for the same month's payment. Login. Update question - did they finally stop calling? FRAUD (charge #1) - Pg. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. It does not guarantee you any actual access to a room for any amount of time. to justify the additional $480 added to the $9, 815.00 balance. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. Don't let them get away with it! Let the truth be known! i personally would beg to differ. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! If you pressure them. by consumers, for consumers. Timeshare Exit Team Reviews, Cost, Scams & Ratings in 2023 If there is an Action Lawsuit going on some one please contact me thank you. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. Please contact me at zillayh@gmail.com. I keep calling but to no avail. Be the first one to write one. Submit a complaint and get your issue resolved. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. In some cases, your timeshare developer may offer an official exit program. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. i wonder is there is a law firm willing to undertake one? Thanks. What should we do? We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. It's a lie. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. please ask me how: maintenancefee@sunset.com.mx". By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". Never spoke to them before. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. Are you surprised, you shouldn't be. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . 77500. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. I cannot even sell mine for $1. I almost got scammed myself. Our goal is to make it simpler for you to explore your options. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. These same complaints can be found all over the internet on various forums and review websites. Ripoff Report | The Sunset Group -The Royal Review - Cancun, Mexico They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. Sunset Lounge lawsuit heads to court while venue continues to sit empty. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. I want to thank all of you for your posts. All they would say is "that is what your maintenance fee guarantees". I politely declined the offer. Have not heard much and really do not want to deal with it, still burns me. Have you been able to get any resolution? Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! zillayh@gmail.com, We are also victims of Sunset Group. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. I wish I had done some research about them. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. Can You Get Rid of an Escondido Towers Timeshare? Me and my mom were mislead and not they said our membership cancellation is not valid. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. This is multiple scenarios with the same story. Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. The last thing you want is to hand over your hard-earned money to a scammer. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . 15 Steps on How to Cancel a Timeshare Contract? They refused. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. The second most common complaint is that Sunset Group uses high-pressure sales tactics. If you have any questions or would like help cancelling your Sunset Group timeshares, please dont hesitate to reach out to us. There is equity in the "purchase". I am sure this will cause them to threaten a law suit and other tactics. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. We protect your data. Not much else he can do he says. We kept telling them that we had some place to go and were late and we needed to leave. Im Michelle. Necessary cookies are absolutely essential for the website to function properly. i cannot find anything out on this case though. Did they finally move on? 5 minutes of your time could help you resolve this nightmare once and for all. But they lied about everything. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. This was in March and up until this day they still haven't paid our membership to Ice Gallery. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". We did so and provided proof of our claim. 1. Ripoff Report | Sunset Group Review - Cancun, Internet Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. Sunset Group | Better Business Bureau Profile Can You Get Rid of a Sunset Group Timeshare? - Guide 2023 I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. Thanks. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. As our team reviewed the website, the first thing we came across is the no up-front fee required . Do not purchase a time share with this company. The Sunset Group is a scam with the lowest ethical standards. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. That was enough though. This person was useless and was very dishonest in her statements to us. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. How To Cancel a Manhattan Club Timeshare? If the plaintiff loses the case, no one is compensated. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. We hope this article has been helpful. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. How to Get Rid of a Timeshare in Florida? The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. The plaintiff is . i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. Has anyone successful stopped paying maintenance fees? Sunset Group is a family-owned timeshare developer. For example, one of their properties is Sunset Royal Beach Resort. I wanted to see what they were required to provide to us in the contract. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. Sunset World Resorts & Vacation Experiences. They said that they needed some business write offs for their firm. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. We do alot of cruising and thought-Wow this is really a great deal. The combined costs was equal to or greater than what was being offer. Search. We would alert against working with companies that have been known to scam individuals. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. Jan 06, 2019 4:36 pm EST. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." Always do your own due diligence and research any company youre considering doing business with. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. There are no reviews yet. Cancun, Quintana ROO Mexico C.P. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. Our primary problems are: After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. 7. How did it turn out for you guys? On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. Beware! They said that they needed some business write offs for their firm. This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, Please don't fall for anything that has Royal Elite's name on it. The Better Business Bureau is a great way to check if a company is reputable. Weigh the pros and cons carefully before making a decision. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. Unfortunately we didnt realize we were being scammed until later. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. So would I Earl. Sunset Group, Sales Dept. They tell you lies to make you buy their packages. Her "closer" finally agreed to text me the details. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. 3. www.sunsetscam.com They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information.

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